Dispute Policy

Baji Farm Agro Tourism aims to resolve any disputes quickly and fairly. Please read this policy to understand how we handle complaints or issues related to bookings, services, or payments.

  1. Filing a Dispute:

    All disputes must be submitted in writing via email to info@bajiwaterpark.com within 7 days of the incident or transaction.

  2. Required Information:
    • Full name and contact details
    • Booking ID or transaction reference
    • Description of the issue and supporting documents (if any)
  3. Resolution Process:

    Our management team will review the dispute and respond within 5–7 business days. We may request additional information for verification.

  4. Refunds or Compensation:

    Eligible refunds or compensation will be processed based on the nature of the dispute and applicable policies (Refund, Cancellation, or Pricing Policy).

  5. Escalation:

    If a resolution cannot be reached, the matter may be escalated to our management for a final decision. All decisions are binding and communicated in writing.

  6. Policy Updates:

    Baji Farm Agro Tourism reserves the right to update this Dispute Policy at any time. Continued use of our services implies acceptance of changes.

  7. Contact:

    For questions or to file a dispute, email info@bajiwaterpark.com or call +91-XXX-XXXXXXX.